Effective August 9, 2026
Returns Policy
All sales are final. We do not accept returns or exchanges, and we do not issue refunds on request. Please read this before you order, not after.
1. Final sale
Every order is final. No returns, no exchanges, no refunds for change of mind, sizing, or fit. This applies to every product and every colourway.
2. Why
Every order ships with a card carrying 10,000 satoshis. The moment that code is redeemed, the Bitcoin is gone from us and sitting in someone's wallet, and no part of that is reversible. There is no way to check a returned garment back into stock and know the value that shipped with it is still there. So instead of pricing returns fraud into everything or arguing with people about it, we say it once, up front, and hold to it.
3. Before you order
Since we cannot take it back, we would rather you get it right first time.
- Check the size guide on the product page. Every product also lists the height, weight, and size of the person in the photo, so you have a real reference point.
- Look at both colourway shots. Screens vary and the two options are genuinely different fabrics.
- If you are between sizes or unsure, email us at [email protected] before you buy. We will give you a straight answer, including telling you to size up.
4. If your item arrives damaged, defective, or wrong
Final sale does not mean we ship you something broken and walk away.
If your garment arrives with a manufacturing defect, arrives damaged, or is simply not what you ordered, email [email protected] within 7 days of delivery with your order number and photographs of the problem. If we agree there is a fault, we send a replacement, at no cost to you, subject to stock in your size and colourway. We will tell you whether to return the faulty item and cover the postage if we ask for it back.
This is a replacement, not a refund. Normal wear, damage from washing against the care instructions, and damage after delivery are not covered. The care instructions are on every product page and in the garment care guide on our site.
5. If your package never arrives
That is handled in the Shipping Policy. If a package is confirmed lost in transit we void the code on the missing card and send you a replacement card and garment.
6. Redeemed cards
Once a redemption code has been claimed, that Bitcoin has been sent and cannot be recovered, cancelled, or refunded by us or by anyone. Redemption is final in every circumstance.
7. If we cancel your order
If we cancel or cannot fulfil an order, for stock, a pricing error, suspected fraud, or a sanctions screening result, we refund you in full. That is the one refund that exists here, and it only happens when the cancellation is ours.
8. Before you file a chargeback
Email us first. We are one small company and we answer our own email. Most problems are solved faster by telling us than by telling your bank.
9. Contact
[email protected] · VIN Clothing LLC, 7901 4th Street North, St. Petersburg, FL 33702